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Omnichannel AI Customer Service
AI Solutions · SKU ART-AI-02

Omnichannel AI Customer Service

One AI agent across WhatsApp, Instagram, web chat, and email.

Package priceIDR 72,000,000Or start with a 50% deposit: IDR 36,000,000
Timeline
6–8 weeks
Revision rounds
3×
Bug warranty
90 days
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  • Full refund if cancelled before kickoff
  • Payments are securely processed by Midtrans. We never store your card details.
  • PT Artifisial Medika Digital

Overview

An AI agent that handles customer conversations across every channel in one inbox. It can check order status, create tickets, and take safe actions in your systems.

What's included

  • Unified inbox: WhatsApp, Instagram DMs, web chat, email
  • Tool calling: check orders, create tickets, book appointments
  • Guardrails & approvals for sensitive actions
  • Automatic routing to the right team
  • CSAT, response time, and topic analytics
  • Live chat widget for your website

Specifications

Channels4 channels included
AI modelClaude / GPT with fallback
IntegrationsUp to 3 internal systems via API
LanguagesID + EN
Warranty90 days + first-month tuning
Timeline6–8 weeks
Revision rounds3×
Bug warranty90 days

Project phases

  1. 1Discovery & specification
  2. 2Design & prototype
  3. 3Development & integration
  4. 4QA, launch & handover

Related services

Omnichannel AI Customer ServiceIDR 72,000,000
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